Our money-back guarantee is simple, transparent and easy to use. So if you find out you’re not a fan of a particular blend, no stress - just use our free returns process to return your coffee within 30 days and we’ll process your refund, no questions asked.
How Long have I got?
Get in contact within 30 days of purchase, or just request a return below, and you're good to go. No smallprint, no hassle.
How does it work?
Click the link below (you just need your email and order number) and you'll get a label to affix to your parcel. Drop if off at your nearest collect+ point, and you're away.
What can I return?
All our Nespresso® Compatible pods, Coffee bags & Bean/Ground coffee are covered by our 30 day satisfaction guarantee.
When will I get my refund?
Once we receive your product back, we'll process your refund for you, and you'll get a confirmation shortly after.