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Returns Policy

Returns Policy

We hope you enjoy all that CRU Kafe has to offer but if for some reason you're still feeling unsatisfied, here are some details of our returns policy.

We guarantee all our coffee (Nespresso® pods, Beans & Grounds) with a 30-day money back guarantee, and even if it’s past 30 days, just give us a call and we can have a conversation - the last thing we want is for our coffee to go to waste. All other non-consumable products (such as coffee mugs, accessories and merchandise) are not covered by this guarantee, but if faulty or broken we will of course offer a full refund if the items are returned to us within 30 days with proof of receipt.

To get in contact, simply emailhelp@crukafe.com or call us on 020 3642 5294 and we'll be happy to sort you out.